Telehealth 

Supporting virtual care at home 

Value Transformation has launched a new telehealth service to support safe, effective care at home for patients across Wales.

It uses a digital platform that enables clinicians to monitor patients, and guide care decisions remotely. 

It is helping to expand clinical capacity, reduce pressure on acute services, and improve patient outcomes through proactive, digitally supported care.

Enabling safe care closer to home

The telehealth initiative is part of a wider set of technology-enabled virtual care services.  It focuses on improving care using digital tools, without losing sight of the need for strong clinical leadership.  All services are led by local NHS Wales teams and fully integrated into existing care pathways.

The platform is designed to be:

• Interoperable and scalable
• Inclusive with supporting translation and accessibility features
• Rapidly deployable across diverse patient groups.

Participating Health Boards and Trusts keep full clinical oversight. 

The rollout is fully supported by the Value Transformation Team, as is the technology throughout the design, mobilisation and evaluating phases.

Supporting the NHS in Wales' ambition for digitally enabled sustainable care

Our telehealth service supports NHS Wales Performance and Improvement's commitment to care transformation using virtual care and fully aligns with aims of A Healthier Wales.

It offers a clinically appropriate alternative to hospital admissions, helps prevent deterioration, and can support earlier discharge by maintaining active oversight at home.

Clinicians can check patients' health using a combination of patient-reported symptoms and device readings.  This enables prompt intervention and supports continuity of care in a community setting.

The telehealth service contributes to:

• Improved access to care
• Better patient experience
• Reducing demand on the health and care system in Wales

Get in touch with us to find out more.  Send us an email at NHSPI.ValueTransformation@wales.nhs.uk and someone will get back to you.