The nine core components of the Open Access Mental Health Support Model for Wales are described with accompanying practice recommendations informed by the SC2.0 model and a commitment to diversity, equity, inclusion, and social justice.
Developed and agreed at national level, through engagement and consultation, the core components and recommendations create a shared understanding for Wales and support regional delivery with local flexibility. They underpin the consistent, high-quality mental health care that people in Wales should expect.
Acknowledgment: We would like to thank Stepped Care Solutions (SCS) for the support they have given to this work and acknowledge the information provided in this guide is based on the SCS framework development for accessible, effective mental health and substance use health care systems. What is Stepped Care 2.0© | Stepped Care Solutions
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Focus: System Design and Improvement |
Focus: Care Experience (core components 6-9) |
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1 |
Systems are co-designed with people who bring diverse perspectives and experiences |
6 |
People have same day access to multiple levels of care |
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2
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Systems reflect a variety of diverse options and include both formal and informal services |
7
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Resources and services are guided by a One-at-a-Time approach |
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3 |
The promotion of safety is distributed across the system |
8 |
Services are flexible, data-informed and collaborative
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4
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System and service improvement is achieved through continuous monitoring and quality improvement cycles |
9 |
Care is person-centred |
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5 |
Recovery orientated and trauma informed approaches are clearly and consistently integrated at all levels of the system of care |
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