The online Test and Post service launched in May 2020 to meet STI testing needs during COVID-19. Demand quickly exceeded expectations, with over 72,000 kits ordered in the first year. However, inequities became evident: the service excluded people without fixed addresses, internet access, phones, or adequate literacy. In response, Public Health Wales’ Sexual Health Programme launched the community arm of Test and Post in January 2024 to address barriers among inclusion health groups.
Generic, self-sampling kits were designed in three types (Vaginal, Penile, Universal), enabling people to test for a full range of STIs. Naming kits by anatomy rather than gender improved accessibility for trans and non-binary individuals. The team collaborated with stakeholders (NHS, third sector, HM Prison and Probation Service, schools, and local authorities) to establish 351+ distribution sites including libraries, probation centres, sports clubs, and prisons. Training was offered to site staff to support distribution without clinical involvement, with ongoing support provided by health advisers.
The service will continue expanding through stakeholder engagement, events, and outreach. Data from community kits will guide refinement and targeting, ensuring ongoing improvement in equitable sexual health access across Wales.