Create and embed opportunities for system-wide learning. Learning from others is a cornerstone of building a robust Quality Management System (QMS). By understanding what works well elsewhere – and what has not – you can avoid duplication, accelerate progress and embed proven practices into your own context.
The Duty of Quality statutory guidance emphasises that improving quality is a continuous, system-wide responsibility. It requires us all – across clinical and non-clinical settings and roles – to learn and share best practice as we work together to deliver safe, effective and person-centred care.
Whether you’re just starting out with a QMS or refining an established approach, learning from others provides invaluable insights to strengthen your system and meet the Duty of Quality.