Ensure that the system is operating effectively and providing quality care in line with standards, guidelines and policy. This can be undertaken internally or externally.
It includes:
A good place to start is to map system-wide assurance requirements. A Quality Management System (QMS) then provides an opportunity to consolidate multiple external requirements into a single assurance framework and process. See Q’s Great Ormond Street case study which echoes wider evidence that, as a QMS becomes more established, assurance activity can be streamlined.